DALLAS, March 19, 2015 /PRNewswire/ -- Comerica Bank today announced it has received 14 national and regional 2014 Greenwich Excellence Awards for Middle Market Banking and Small Business Banking. Greenwich Associates is a leading provider of global market intelligence and advisory services to the financial services industry.
The Greenwich Excellence Awards for Middle Market Banking are based on nearly 13,000 market research interviews with U.S. companies with sales revenues of $10-500 million. The Greenwich Excellence Awards for Small Business Banking are based on more than 15,000 market research interviews with U.S. companies with annual revenues of $1-10 million. Honorees were recognized by their customers as providing superior quality of products, service and coverage.
Of more than 750 banks evaluated, Comerica ranked among the top 5 percent and 3 percent of banks with "distinctive quality" and "performing at a differentiated level relative to peers" in Middle Market Banking and Small Business Banking, respectively. Greenwich Associates considers Comerica to be a "standout performer" as it is one of only three banks to have more than 10 Middle Market Banking awards. In addition, Comerica was the only bank to be recognized for "Credit Policy" in Middle Market Banking, which reflects speed of response, terms and conditions, willingness to lend, and competitive pricing. Comerica believes this recognition shows its dedication to delivering credit options and alternatives that meet Middle Market Banking customer needs.
"We appreciate the positive feedback from our customers who participated in this highly regarded industry survey," said Lars Anderson, Vice Chairman of Comerica's Business Bank. "Our continued focus on relationships and service as trusted advisors to our business customers is making a positive difference for us in a highly competitive environment."
Comerica's 2014 Greenwich Excellence Awards:
- Overall Satisfaction
- Likelihood to Recommend
- Relationship Manager Capability
- Credit Policy
- International Service
- Financial Stability
- Overall Satisfaction – West
- Cash Management – Overall Satisfaction
- Cash Management – Customer Service
- Cash Management – Accuracy of Operations
- Cash Management – Product Capabilities
- Cash Management – West
- Cash Management – Accuracy of Operations (Small Business)
- Cash Management – Product Capabilities (Small Business)
Of the 14 national and regional awards Comerica received for Excellence in Middle Market Banking and Small Business Banking, seven were related to cash management.
"We are grateful for the endorsement of our customers, including those in Middle Market Banking and Small Business Banking, who continue to value their relationship with our bank," said Bridgit Chayt, Executive Vice President and Managing Director of Comerica's Treasury Management and Business Deposit Services. "The recognition we receive is a direct reflection of our role as trusted advisors to our customers, underscored by the collaborative approach we take with respect to product design and delivery. By listening to our customers, we are able to provide them a differentiated set of offerings, including integrated solutions for payables and receivables, processing, multi-bank cash position reporting and online loan servicing integration. We believe our approach helps set us apart from the competition."
About Comerica
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by three business segments: The Business Bank, The Retail Bank, and Wealth Management. Comerica focuses on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. To find us on Facebook, please visit www.facebook.com/ComericaCares. Follow Comerica on Twitter at @ComericaCares and follow Comerica Chief Economist Robert Dye at @Comerica_Econ.
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SOURCE Comerica Bank
