DETROIT, Dec. 9, 2019 - In an ongoing commitment to the city of Detroit and to serve customers in the downtown business district, Comerica Bank will begin offering a variety of banking services inside the Comerica Banking Center (CBC) lobby, the bank’s Michigan headquarters located at 411 W. Lafayette, on Monday, Dec. 9.
The CBC location provides customers with convenient, street-level access inside the headquarters’ lobby during operating hours of Monday - Friday from 10 a.m. to 2 p.m. EST. Services during this time include account opening, servicing, consultation and advising, as well as cashless transactions such as making deposits or tax and loan payments.
In addition to regularly scheduled business hours, customers can access a wide range of services in the CBC lobby through Banker Connect, an interactive teller-line machines serving customers via a virtual customer service representative. Banker Connect offers extended service hours (Monday-Friday, 8 a.m.-6 p.m. EST). The service representative can assist customers make cash deposits with immediate availability, deposit cash or checks, withdraw cash with choice of denomination, transfer money, make installment payments and receive additional account information.
As the largest banking center network in Detroit, CBC now becomes the bank’s 21st publicly-accessible center in the city. Comerica is the only bank with at least 20 banking centers serving customers in Detroit’s business districts and neighborhoods.
The banking center opening at CBC continues Comerica’s development and $3 million investment to reshape its presence in and around downtown Detroit, first announced in 2017.
In November, Comerica opened a newly constructed W. Grand Blvd.-Third banking center in Detroit’s New Center business district that replaced Comerica’s banking center previously operating inside the Fisher Building (3009 W. Grand Blvd).
Last year, Comerica Bank opened a banking center in the historic Penobscot Building to complete the relocation of its nearby Fort-Washington banking center. Comerica Bank returned to its roots with the opening in the Penobscot Building. Comerica’s predecessor Detroit Savings Bank moved to the original 13-story building in 1906. The Penobscot building also housed the main office of Manufacturers Bank when the bank was formed in 1933. Manufacturers merged with Comerica in 1992.
The banking center at 411 W. Lafayette becomes Comerica’s third location within the Detroit downtown business district along with the current banking centers located at the Penobscot Building and inside the GM Renaissance Center.
Comerica’s Michigan headquarters, located in the downtown business district, operates as the central hub serving Comerica’s banking and operations centers located in nearly 80 communities across the state. Comerica has invested over $20 million into its Michigan headquarters since 2010.
The new publicly-accessible location relocates the banking center previously located below street level at the CBC that only provided services to employees.
Comerica Bank, a subsidiary of Comerica Incorporated, has served Michigan longer than any other bank with a continuous presence dating back 170 years to its Detroit founding in 1849. It is the largest bank employer in metro Detroit and has more than 4,800 employees (FTE) statewide. With one of the largest banking center networks in Michigan, Comerica nurtures lifelong relationships with unwavering integrity and financial prudence. Comerica positively impacts the lives of Michigan residents by helping customers be successful, providing financial support that assists hundreds of charitable organizations, and actively participating in Detroit’s downtown revitalization. Comerica Incorporated (NYSE: CMA) is a financial services company strategically aligned by three business segments: The Business Bank, The Retail Bank, and Wealth Management. Follow on Facebook: www.facebook.com/Comerica, Twitter: @ComericaBank and Instagram: @comerica_bank.